Shipping policy

Shipping Policy
Last updated: October 26, 2026

Thank you for shopping with Leon’s Bagels. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing
Orders are processed within 1 business day, excluding weekends and holidays, unless otherwise stated on our website. Orders placed after 12:00 p.m. ET, or on weekends or holidays, begin processing the next business day.

Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times begin once your order ships. They are estimates, not guarantees, and may be affected by carrier delays, weather, customs processing, or other events outside our control.

Shipping Costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as shown at checkout.

Order Tracking
When your order ships, we’ll email you a confirmation with a tracking number and link, if your shipping method supports tracking. Tracking information may take some time to update.

Shipping Destinations
We currently ship to Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Finland, France, French Polynesia, Georgia, Germany, Greece, Greenland, Guatemala, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam, and Zambia.

International Orders: Customs, Duties, and Taxes
International orders may be subject to VAT, GST, customs duties, import taxes, and carrier brokerage or handling fees. These charges are set by customs authorities and carriers in the destination country.

  • If these charges are calculated and collected at checkout, they will be shown before you place your order, and you should not be asked to pay them again at delivery.
  • If they are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility.

Customs processing may also delay delivery. We recommend checking your local import rules before ordering.

Address Accuracy
Please double-check your shipping address at checkout. If you need to correct it, contact us at hello@leonsbagels.com as soon as possible. We may be able to update it before your order ships, but we cannot change it once it is in transit. We are not responsible for orders delivered to an incorrect address entered at checkout.

Order Changes & Cancellations
All sales are final, and we cannot cancel orders once they are placed.

If we can’t ship your order within the time stated on our website, we’ll let you know and give you the option to cancel for a full refund to your original payment method.

Customers in the European Union and United Kingdom may also have a legal right to cancel, as described in our Return and Refund Policy.

Lost, Damaged, or Delayed Packages
If your order arrives damaged or you received the wrong item, contact us at hello@leonsbagels.com within 7 days of delivery with your order number and photos, as described in our Return and Refund Policy.

If your tracking shows no movement for an extended period, or your order is marked delivered but you haven’t received it, contact us and we’ll help resolve it.

Questions?
Contact us at hello@leonsbagels.com.