Refund policy

Return and Refund Policy
Last updated: October 26, 2026

All sales are final
We do not accept returns or exchanges, and we do not issue refunds on any merchandise once an order is placed. Please review sizing, colors, and product details carefully before you purchase.

This policy does not limit any rights you have under applicable consumer protection laws. That includes rights that apply if goods are defective, not as described, not delivered, or otherwise do not comply with applicable law.

Cancellations
We are unable to cancel or change orders once they have been placed.

Damaged, defective, or incorrect items
Please inspect your order as soon as it arrives. If an item arrives damaged or defective, or you received the wrong item, contact us at hello@leonsbagels.com within 7 days of delivery. Include your order number and photos of the item and packaging. We will review your request and, if approved, send a replacement of the same item. If a replacement is not available, we will issue a refund to your original payment method. Please do not send items back without first contacting us. Items returned without approval will not be accepted.

Lost or undelivered orders
If your order shows as delivered but you have not received it, or it has not arrived within a reasonable time, contact us at hello@leonsbagels.com and we will help resolve it.

European Union and United Kingdom customers
If you are a consumer in the EU or UK, the law may give you the right to cancel an online purchase within 14 days of receiving your goods, unless an exemption applies (for example, personalized or custom-made items). To cancel, contact us at hello@leonsbagels.com within that period. You must return the goods within 14 days of telling us you wish to cancel, and you are responsible for the cost of return shipping. For eligible cancellations, we will refund the product price and standard delivery cost within 14 days of receiving the goods back or proof that you sent them. We will not refund any additional amount you paid for express or premium delivery.

Written copy of this policy
You are entitled to a written copy of this refund policy on request. Email hello@leonsbagels.com.

Contact
For questions about this policy or to report a problem with your order, contact us at hello@leonsbagels.com.